What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your La Porte home and you’re not sure what to expect. It’s stressful enough to allow an A/C system repair technician into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. But fear not! Finch Air Conditioning & Heating is here to fill you in on the standard air conditioning repair process so you’ll be ready when an expert A/C system service technician needs to pay you a visit.

AC Repair Starts Simple

When the repairman arrives to your home, the first thing they will most likely do is request to see your thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not just a thermostat settings issue. The service tech will verify the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A flawed or incorrectly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They may set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then likely ask you to see the A/C. Same as a doctor, the technician will start their trial and error testing process. There are multiple factors that could be the cause for an AC that isn’t running properly, and it’s up the repairman to explore all the possible causes starting from the most ordinary issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will most likely check the air filter to make sure it’s not blocked or requires replacing. They will check the A/C system’s refrigerant levels, make sure the air condenser fan is circulating properly, confirm that the size of your air conditioning system is appropriate for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning technician has found the trouble, he or she should explain all your options. The conversation will usually start with the repairman explaining what the issue is, what part (if any) went out, how or why it died, and what that part does for your air conditioning system.

The service tech will then go into your choices, which will involve replacing the part and correcting the problem, but could also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire heating and cooling system. In particular cases, it may make more sense to purchase a whole new heating and AC system, particularly if the AC is past its prime, or likely to break down again and end up costing you more for air conditioning repairs in the end. The service tech will discuss how much time, effort, and cost it will take to rectify the problem.

The technician may now explain what could have been done to prevent the issue or part failure and how to avoid a future issue. This typically includes being proactive with annual maintenance, which not only helps prevent an A/C system breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual service plan so you don’t have to stress about making future AC tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or resolving the issue. If you elect that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts required and plan your new appointment to fix your A/C system. Or, if the part required is already available on their truck, they will go ahead and start the air conditioning repair work with your consent.

Keep in mind that throughout La Porte you’re in good hands with Finch Air Conditioning & Heating. Our technicians are NATE-certified and have been through extensive background checks so you can feel comfortable with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call 24/7 at 281-407-9478 and we’ll be happy to discuss the process.

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