10 Questions to Ask an HVAC Contractor

Finding the best HVAC contractor to replace or service your home comfort system can feel intimidating. That choice is noteworthy because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research different companies in your area that might be suitable for the job. Once you create a shortlist of a few candidates with adequate experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance needs to be the first question on everyone's list. Hiring a licensed contractor is how you know that they fulfill the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the service call. A trustworthy HVAC contractor can provide evidence of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could decrease the unit’s life expectancy. A knowledgeable contractor can evaluate your home and figure out the ideal heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Many furnace and AC brands offer systems with differing properties, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you find the optimal fit for your specifications. To get an idea of equipment quality and prices, consider asking for a list of brands the contractor endorses and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal quote. When a contractor provides an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you recognize where your money is going. Obtain estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, prices that seem too good to be true don’t always bring on the savings you think they will. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also ask about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider selecting a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work involves permits from local or state agencies. A reliable contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Be sure to ask if they provide financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

The length of time it will take to install your new system will vary based on the project's size and complexity. Still, having a clear timeline is crucial to minimize disruption to your daily routine. Your contractor should provide a reasonable time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to suggest ways to enhance energy efficiency by doing a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and decreased utility bills for years to come.

Contact Finch Air Conditioning & Heating for HVAC Contracting Services in Kingwood

At Finch Air Conditioning & Heating we know that choosing the right HVAC contractor is a critical choice you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the team at Finch Air Conditioning & Heating proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our commitment to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and knowing we performed a job well done.

So, if you’re looking for a dependable HVAC partner, don’t hesitate to reach out at 281-407-9478. Whenever you contact a Service Experts office like Finch Air Conditioning & Heating, we’ll be ready to answer your questions and help you make the best decisions for your HVAC needs.